Introduction

At SIVA, we prioritize your privacy and take all necessary measures to ensure the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website or services. By using our website, products, or services, you agree to the terms described in this policy. 

We are committed to transparency and providing you with the information necessary to understand how your personal data is handled. Please take a moment to read through our Privacy Policy to fully understand how we process your data and how we protect your privacy.

Information We Collect

When you visit our website or engage with our services, we collect both personal and non-personal information. Personal information includes details like your name, email address, shipping address, and payment details when you place an order or create an account with us. Non-personal information refers to data like your IP address, browser type, device details, and browsing activity on our site. This information is essential for improving your experience on our site, processing transactions, personalizing content, and enhancing customer service. We strive to collect only the necessary information and ensure that it is securely stored and managed.

How We Use Your Information

We use the information we collect from you for several purposes, including but not limited to processing orders, providing customer support, improving our services, and personalizing your experience. For example, we may use your email address to send order confirmations, updates, or promotional offers if you have opted in to receive them. 

Non-personal data such as browsing behaviour may be used to analyze and improve our website’s functionality. We may also use this information to help us customize your shopping experience and offer relevant product recommendations based on your preferences. Our goal is to ensure your experience with SIVA is seamless and personalized to your needs.

Cookies and Tracking Technologies

SIVA employs cookies and other tracking technologies to enhance your browsing experience and to gather insights into website usage patterns. Cookies are small text files placed on your device that allow us to remember your preferences, track the effectiveness of our marketing efforts, and improve site functionality. 

These technologies also help us analyze how visitors interact with our site, so we can optimize it. You can control cookie settings through your browser settings, choosing to disable them if you wish. However, please note that disabling cookies may limit certain features of our site, and you may not be able to fully experience all of the services we offer.

Data Security

We are dedicated to ensuring that your personal information is secure and protected against unauthorized access, alteration, or disclosure. We use industry-standard encryption protocols, secure servers, and other safety measures to maintain the confidentiality and integrity of your data. 

While we make every effort to protect your information, it's important to note that no method of data transmission over the internet can be entirely secure. Although we strive to safeguard your information to the best of our abilities, we cannot guarantee absolute security. 

We encourage you to take appropriate measures, such as using strong passwords and keeping your account details private, to further protect your information.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by SIVA. These external websites may have their own privacy policies, and we encourage you to review them before submitting any personal data.SIVA is not responsible for the content or privacy practices of any third-party sites, and this Privacy Policy does not apply to them. 

We recommend exercising caution when providing personal information to third-party sites and ensure that you are familiar with their privacy practices. The inclusion of a link to a third-party site on our platform does not imply endorsement of their practices or policies.

Your Rights and Choices

As a user, you have the right to access, correct, update, or delete your personal information at any time. You can also choose to opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or contacting us directly. If you no longer wish to have your personal data stored with us, you can request its deletion by contacting our support team.

We respect your choices and are committed to facilitating the management of your personal data in a manner that aligns with your preferences. Should you have any concerns regarding our practices, please don’t hesitate to get in touch with us.

Changes to This Privacy Policy

SIVA may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes to this policy will be posted on this page, and the revised date will be updated at the bottom of the policy. 

We may also notify you directly through email or prominent notices on our website. It is your responsibility to review this policy periodically to stay informed about how we are safeguarding your personal information. By continuing to use our website or services, you agree to the terms outlined in the most recent version of this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you need assistance managing your personal data, please feel free to contact us. You can reach our customer support team via the contact page on our website or email us directly at Info@sivaorganics.com.

Our team is always ready to assist you with any privacy-related inquiries or issues you may have. Your privacy is important to us, and we are here to ensure that your experience with SIVA is secure and positive.